Privacy policy

Last updated: January 16, 2026


O1 operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with a secure and curated shopping experience.

This store is powered by Shopify, which enables us to provide the Services.


This Privacy Policy explains how we collect, use, store, and share your personal information when you visit, use, or make a purchase from O1.


By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.





Personal Information We Collect



We may collect the following types of personal information:


  • Contact information: Name, email address, phone number, billing address, shipping address
  • Payment information: Payment method, transaction details (payment data is processed securely and not stored by O1)
  • Account information: Login details, preferences, settings
  • Order information: Products viewed, added to cart, purchased, returned, or canceled
  • Communication data: Messages, inquiries, and customer support communications
  • Device information: IP address, browser type, device type, network information
  • Usage data: Interaction with our website and services






Sources of Information



We collect personal information from:


  • Directly from you when you use our website or place an order
  • Automatically through cookies and similar technologies
  • From Shopify and service providers who support store operations
  • From third-party tools used for store functionality and analytics






How We Use Your Information



We use your personal information to:


  • Process orders and payments
  • Deliver products and services
  • Manage accounts and customer support
  • Improve website performance and user experience
  • Communicate with customers
  • Send service-related updates and notifications
  • Maintain security and prevent fraud
  • Comply with legal obligations






Sharing of Information



We may share personal information with:


  • Shopify and trusted service providers (payment gateways, shipping companies, IT services, analytics, cloud storage)
  • Service partners necessary to operate the store
  • Legal authorities when required by law
  • Business partners only when necessary to provide services



We do not sell personal data as a business practice.





Relationship with Shopify



Our store is hosted on Shopify. Shopify processes personal data to provide and improve its services.

Your data may be transferred and processed outside your country for service operation purposes.


You can review Shopify’s Privacy Policy at:

https://privacy.shopify.com/en





Third-Party Links



Our website may contain links to third-party websites. O1 is not responsible for the privacy practices or content of those websites.





Children’s Privacy



Our Services are not intended for children, and we do not knowingly collect personal information from minors.





Data Security & Retention



We implement reasonable security measures to protect your personal information.

However, no system is 100% secure, and we cannot guarantee absolute security.


We retain personal data only for as long as necessary to provide services, comply with legal obligations, and operate the business.





Your Rights



Depending on your location, you may have the right to:


  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request a copy of your data
  • Opt out of marketing communications



To exercise your rights, contact us using the details below.





Changes to This Policy



We may update this Privacy Policy from time to time.

Any updates will be published on this page with the updated date.





Contact Us



For any privacy-related questions or requests, contact us at:


📧 Support@o1bh.com

📞 +97333703723

📍 Bahrain